+ Minumum Service Level Agreement

Organisations representing patients call for a minimum service level agreement (MSLA) or alternative mechanism to protect access to essential health care services

In 2007, 2009 and 2010 strikes took place in the public health sector which resulted in a serious disruption of health care services. Many users of the public health system were not able to access vital services or collect their medication. Earlier this year SECTION27 was approached by a number of concerned organisations, including Rural Doctors Association of South Africa (RuDASA) and the Rural Health Advocacy Project (RHAP) to assist in finding a resolution which recognises the right to strike and also protects patients’ rights and prevents loss of life or serious harm being suffered by patients during a strike.